FAQ

Q: What if I run out of web space?
A: You can always add a second reseller plan or update to the next larger account.

Q: What if I do not want a "reseller" hosting account -- if I just want to host my own domains?
A: Sure. Whatever is fine with us ... there are no restrictions how you use the reseller web space, none except misuse.

Q: Who provides customer service for my hosting customers?
A: You do. The reseller control panel allows you to access all domains. Add and delete domains, MySQL databases, e-mail boxes, adjust space, etc.  Cheap-Host.eu will be responsible for the general technical maintenance of the server.

Q: How do I bill my customers?
A: If you do not have any solution set up yet, by far the best, easiest and fastest (immediate) solution seems 2CheckOut which integrates a shopping cart (you may not even need that for Web hosting services) with a credit card processing system in one package. They do have a one time $49 setup fee, but there are no further monthly fees (quite different from most other billing services!). Both allow you to charge Canadian dollars. Those with much of their customer base outside the U.S. may want to have a look at WorldPay, BIBIT, and SWREG. You may also consider to add PayPal, but might loose prospective hosting customers if only offering PayPal. For an actual merchant account with lower per sale charges and no application fee check out Electronic Transfer, Inc. All these credit card processing solutions work well with Cheap-Host.eu reseller hosting plans.

Q: Do you offer any other hosting platforms, e.g. Windows servers?
A: All our servers run CentOs (same as RedHat Linux Enterprise). We offer Plesk and cPanel reseller hosting plans. And no, we do not offer any Windows server plans.

Q: What if I decide one day not to be a Web hosting reseller anymore?
A: Web hosting is a very lucrative business. But in such a case we will be more than happy to take care of your customers. Details can always be worked out.